Common errors
| Error | Meaning | What to do |
|---|---|---|
invalid_token (HTTP 401) |
The token is missing, expired or revoked | Sign in again or create a new token |
SCOPE_REQUIRED |
The connection doesn’t have this permission | Choose Edit permissions on the connection |
PERMISSION_DENIED |
Your ChatAman role doesn’t allow it | Ask an organization owner to update your role |
TWO_FA_REQUIRED |
Publishing needs a recent confirmation | Confirm with a code in AI assistants, or enable autonomous publishing |
APPROVAL_REQUIRED |
The post or reply needs a person’s approval | Approve it in ChatAman, then retry |
POST_VERSION_CONFLICT |
The post changed since the assistant read it | Read the post again, then retry |
RECONNECT_REQUIRED |
The social account must be reconnected | Reconnect the account in ChatAman |
PLATFORM_NOT_ENABLED |
This platform isn’t enabled for assistant publishing yet | Publish from ChatAman directly |
PUBLISHING_PAUSED |
Publishing is paused for the organization | Resume publishing in content settings |
IDEMPOTENCY_CONFLICT |
The same key was used with different input | Use a new idempotency key |
RECONCILIATION_REQUIRED |
The platform’s answer was unclear | Check the post in ChatAman before trying again |
RATE_LIMITED |
Too many requests | Wait and retry |
Questions
Does the assistant see my password or confirmation codes? No. You sign in on the ChatAman page, and codes are entered only in ChatAman.
Can the assistant reach another organization? No. Each connection is fixed to one organization. Data from other organizations is reported as not found.
Which platforms can an assistant publish to? Facebook and Instagram, for accounts whose publishing capability is ready. Other platforms are available for reading and drafts.
I enabled autonomous publishing but the assistant still asks for a code. Check the connection card: the period may have ended, today’s limit may be reached, or the post targets an account outside the chosen accounts.
How do I stop everything at once? Choose Revoke on the connection. Access stops immediately, and posts it scheduled return to draft.