Choose your path
- New users should start with Get Started With Chataman.
- Team leads should review Inbox, Campaigns, Reports, and Team roles.
- Support managers should use Tickets, Ratings, And Agent Performance as the operating reference for closing, returning customers, transfers, ratings, and fair agent evaluation.
- Developers should open Developer Overview and then the Interactive API Reference.
Documentation principles
These docs are organized around tasks, not screens. Each guide explains the outcome, the steps, what to verify, and the common mistakes to avoid.
Visual learning
Guides include product visuals and screenshots where available. Use them to compare your screen state before changing settings or launching customer-facing workflows.