WhatsApp CRM
Connect WhatsApp conversations to customer profiles, opportunities, tasks, and pipeline stages with ChatAman WhatsApp CRM.
For ecommerce
Move from product questions to order support with shared context
ChatAman helps store teams manage questions, orders, and issues without losing customer context between channels and departments.
What you gain
- Clearer customer and conversation history.
- Follow-up and automation for repeatable cases.
- Commerce integrations based on platform availability.
How to start
- Connect customer channels and the available store integration.
- Design pre-sale and post-sale service flows.
- Measure response times and contact reasons, then improve.
Frequently asked questions
Can store data appear with the conversation?
Yes, when supported by the ecommerce integration and settings enabled for your account.
Does it support pre-sale and post-sale service?
Teams can organize product questions, order follow-up, and post-sale support.
Can common questions be automated?
You can design responses and workflows for recurring cases with human handoff when required.
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