Unified Inbox
Bring customer channels into a unified inbox with assignments, internal notes, labels, and customer context for your team.
WhatsApp CRM
Connect every WhatsApp conversation to a customer, opportunity, and next step
ChatAman gives your team one view of the conversation, customer data, and sales activity so follow-ups do not disappear across chats and spreadsheets.
What you gain
- A unified customer profile with conversations and activities.
- Clear ownership, tasks, and follow-up responsibilities.
- Pipeline visibility that helps managers understand progress.
How to start
- Connect the approved WhatsApp channel for your business.
- Configure contacts, fields, and pipeline stages.
- Route conversations and measure outcomes in one workspace.
Frequently asked questions
How is a WhatsApp CRM different from an inbox?
An inbox manages messages; a CRM connects those messages to customer data, opportunities, tasks, and sales stages.
Can several agents work together?
Yes. Assignment, teamwork, and access can be organized through your organization settings and permissions.
Does ChatAman retain customer context?
The workspace presents the customer and activity context available from the channels and features enabled for your account.
Related solutions
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WhatsApp Marketing
Prepare targeted WhatsApp campaigns, templates, audience segments, and follow-ups while respecting consent and channel policies.