WhatsApp CRM
Connect WhatsApp conversations to customer profiles, opportunities, tasks, and pipeline stages with ChatAman WhatsApp CRM.
Unified inbox
Keep customer messages from falling between channels
ChatAman provides a shared workspace where teams can see who owns each conversation, what has happened, and what still needs attention.
What you gain
- A central view of active and waiting conversations.
- Assignments, labels, and internal notes for coordination.
- Clearer context that reduces repeated questions for customers.
How to start
- Connect the channels your customers use.
- Define access, ownership, and service workflows.
- Track conversations and refine the response process.
Frequently asked questions
Which channels can I manage?
Availability depends on the channels and integrations enabled in your subscription and workspace.
Can agents add internal notes?
Yes. Teams can collaborate with internal context that is not sent to the customer.
Does it support multiple teams?
Users, access, and assignment can be organized to reflect your organization structure.
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