WhatsApp CRM
Connect WhatsApp conversations to customer profiles, opportunities, tasks, and pipeline stages with ChatAman WhatsApp CRM.
For clinics and service centers
Organized communication from enquiry to follow-up
ChatAman helps reception and patient service teams organize appointment requests, questions, and follow-ups with clear ownership and access.
What you gain
- Route enquiries and appointment requests.
- Create reminder workflows based on consent and settings.
- Maintain communication context for the service team.
How to start
- Define request types and responsible team members.
- Build booking, reminder, and handoff workflows.
- Monitor service quality and protect data access.
Frequently asked questions
Is ChatAman a medical records system?
No. This solution describes conversation and communication workflows, not an electronic medical record system.
Can it send appointment reminders?
Reminder workflows can be configured using supported integrations, consent, and channel policies.
Can I control team access?
Organization permissions help structure access based on user roles.
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